1. Cables Are Loose
A lot of homeowners tend to believe that their garage door cables are at broken when, in reality, the torsion springs are failing. If your cables are either loose or slack, then the spring itself is having a hard time functioning correctly. Through the pressure given by tightly-wound torsion or tension springs, the cables are well-kept in place. But as soon as the spring breaks, it starts to unwind; hence, the cables slip out of their place.
2. Garage Door Is Too Heavy
3. Opens Only About Six Inches
Keep in mind that the torsion spring supports the weight of the garage door. If it is broken or not working accordingly, it will definitely have a hard time allowing the door to open to its maximum. Sure, it can still be opened, but in most cases, it could just be around six inches. Apparently, though, there are cases when the safety system is triggered. So, to determine what exactly the root cause of the problem is, you need to check the sensors.
4. A Visible Gap
Basically, your garage door torsion spring is composed of one or two springs, both of which are tightly-wound over the garage door. When they break, they tend to unwind. And when this happens, expect a visible gap to surface. If you notice there is a gap in between your torsion spring, then it is time to contact a garage door spring repair professional. Remember that this particular task should not be done DIY, as you can only make the matter worse. It is imperative that you seek professional help immediately.
5. The Garage Door Is Crooked
Damaged garage door extension springs often result in a crooked garage door. They are usually affixed to either side of your garage door. Their goal is to pull your garage door individually and independently. If one of them breaks, that side of the garage door will not move. That is why you will notice your garage door to be crooked. And if you do not get this problem fixed right away, chances are, your garage door can get stuck on the tracks.
6. Loud Banging From Your Garage
7. Garage Door Tends To Be Jerky
If one of the torsion springs breaks, you can really expect a loud noise from your garage. And even if the spring will only unwind in a few seconds, it can still produce a very loud noise. In fact, it is said to be startling to some people, with others saying like someone is trying to gain entry to their house. If you hear a loud bang or noise coming from your garage, it is ideal to contact a garage door spring repair technician right away. This is most especially the case if you cannot open the door, which would sometimes require a complete garage door spring replacement.
8. Garage Door Falls Quickly
9. Cables Are Broken
10. Garage Door Cannot Be Lifted Even After Pulling The Emergency Release Rope
You know already that your automatic opener comes with anemergency release rope. If you try to pull it and the garage door is still not lifting, then you are facing a broken spring. Basically, the one responsible for lifting your garage door is the counterbalance spring. And, as mentioned, the door can become deadweight if the spring is broken.

Stephen Gibson21:07 12 Nov 25Amir is the model of excellence in communication and quality service.
He was on time.
He solved the riddle.
He resolved the issue.
He took the time to explain how to keep from experiencing avoidable problems in the future.
He made sure that the area he had worked in was swept up and free of items that could be problematic.Response from the owner 23:08 12 Nov 25 Thank you for your fantastic review, Stephen! We're thrilled to hear that Amir provided you with excellent communication and service. It's great to know that he was able to resolve your issue effectively and offer helpful advice for the future. We appreciate your recognition of his efforts to maintain a clean work area as well. Your feedback motivates us to continue delivering the best experience possible.
Nicole Baldwin17:31 11 Nov 25They came out the day after we called, right in the window they said they would. He explained the issue and our options for repair clearly and charged us a fair price for the work. He completed the job fully and went over what he did and how to care for the new springs. Great job, would recommend Master Pro!Response from the owner 19:31 11 Nov 25 Thank you for your wonderful feedback, Nicole! We're thrilled to hear that our team provided prompt service and clear explanations regarding your repair options. It’s fantastic to know you found our pricing fair and that you appreciated the thoroughness of the job. Your recommendation means a lot to us! We look forward to serving you again in the future.
mayurkumar gohel22:16 09 Nov 25He check all detailed. He is little costly but work is great !!! Really happy with work !!!Response from the owner 00:16 10 Nov 25 Thank you for your positive feedback! We're thrilled to hear that you were satisfied with the detailed work provided. We appreciate your understanding regarding the pricing, as we strive to deliver high-quality results. Your happiness is our priority, and we look forward to assisting you again in the future!
Shannon Robertson02:00 08 Nov 25Amazing experience with Amir as our technician. Was able to get a same-day appointment, even arrived just a few hours after scheduling. Amir addressed, repaired, and educated us on every flaw found with our garage door. His evaluation and ability to resolve our multiple issues has left us completely satisfied with having called Master Pro to fix our garage door.Response from the owner 04:01 08 Nov 25 Thank you for your wonderful feedback! We're thrilled to hear that Amir provided you with exceptional service and a prompt same-day appointment. It's great to know that he not only repaired your garage door but also took the time to educate you about the issues. Your satisfaction is our top priority, and we appreciate you choosing Master Pro for your garage door needs.
Yayehrad Essayas19:10 06 Nov 25I can’t recommend Master Pro’s enough. Not only did they solve the issue I had with my garage door, they professionally reviewed the overall status of the garage door, made recommendations that will ensure that I will be able to enjoy a quiet garage door for years to come. No detail was too small. Very professional service!
Thank you!!Response from the owner 21:11 06 Nov 25 Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team at Master Pro. Our goal is to ensure every detail is addressed for your peace of mind and satisfaction. We appreciate your recommendation and look forward to serving you again in the future!
Jay Cee17:59 05 Nov 25Amir provides great service. He’s prompt courteous, efficient and trustworthy. I have dealt with other garage repair persons but they always try to do more than they have to to just get paid. Amir is not like that he comes And always resolves the issue. I highly recommend his company if you are in need of garage door repair or replacement.Response from the owner 19:09 05 Nov 25 Thank you for your fantastic review! We're thrilled to hear that Amir provided you with prompt and trustworthy service. Your recommendation means a lot to us, as we strive to ensure our customers receive honest and efficient solutions. We appreciate your support and look forward to serving you again in the future.
Prins Patel17:56 01 Nov 25Amir gave me a detailed explanation about the issue of garage door and I was really happy that he solved my problem. Thank you so much ..Response from the owner 19:46 01 Nov 25 Hi Prins,Thank you for highlighting our fair and transparent pricing and Amir's detailed work! We believe that honest garage door repair starts with a clear explanation of the problem, so you know exactly what you're paying for and why.We're thrilled Amir could provide the expert diagnosis and repair you needed. Delivering great value and effective solutions is our top priority.We appreciate your business and look forward to assisting you with any future garage door service needs!Sincerely,The Master Pro Garage Door Team
Marsha Modell17:12 01 Nov 25Amir was fabulous! Arrived on time and was very
courteous. Found the problem and fixed it perfectly. I only hope that if i ever need service again that he well be my service person!Response from the owner 19:42 01 Nov 25 Hi Marsha,Reviews like this make our day! We are so glad that Amir made such a positive impression during your garage door service call. His dedication to being on time, courteous, and thorough with repairs is exactly what we strive for with every customer.Hearing that you hope to have him for future service is the highest compliment we can receive. We will absolutely make a note to have Amir assist you next time your garage door needs attention.Thank you for trusting us with your garage door repair! We look forward to earning your business again.Best,Master Pro Garage Door
Manny Kim12:25 01 Nov 25Amir was fantastic! He is professional, dependable, and courteous. I highly recommend his services!Response from the owner 14:37 01 Nov 25 Hello Manny,On behalf of the entire team at Master Pro Garage Door, thank you for this outstanding 5-star review! We are delighted that Amir delivered the exceptional and reliable garage door service you deserve.Your comments about his professionalism, dependability, and courtesy are exactly what we work hard to achieve with every garage door repair and installation in Maryland. We pride ourselves on being a trusted local garage door company.Your strong recommendation is the highest compliment we can receive. We’ve passed your kind words along to Amir and look forward to being your go-to garage door experts for any future needs!Warmly,The Team at Master Pro Garage Door
Kyle McCafferty21:05 31 Oct 25Amir arrived extremely quick after I needed to schedule a same day repair. He was able to realign my severely misaligned garage door and test that it was functioning properly. I would highly recommend Master Pro Garage Door for any garage door needsResponse from the owner 23:57 31 Oct 25 Thank you so much for the glowing 5-star review! 🚀 We’re thrilled Amir could swoop in same-day and get your severely misaligned garage door realigned and running smoothly again. Speed + precision = happy customers!Your recommendation means the world to the Master Pro team. If you ever need us again (or just want a free safety check), we’re one call away.Grateful for customers like you!— Master Pro Garage Door 🙌

He was on time.
He solved the riddle.
He resolved the issue.
He took the time to explain how to keep from experiencing avoidable problems in the future.
He made sure that the area he had worked in was swept up and free of items that could be problematic.




Thank you!!



courteous. Found the problem and fixed it perfectly. I only hope that if i ever need service again that he well be my service person!

